Malaysia Airlines Jakarta Office in Indonesia

Malaysia Airlines (MH) has an office in Jakarta, Indonesia, to manage reservations and inquiries, as well as to find out flight schedules, availability, and other details. The committed agents are on hand to help you 24 hours a day.

With their vast knowledge of airline locations, numerous routes, corporate rules, and travel restrictions, airline agents are excellent at guiding you with any inquiries you may have. Get all contact details, address, and services of the Jakarta office in the article below.

Contact Information of Malaysia Airlines Jakarta Office

For any questions or to speak with an airline staff member, please utilize the contact information below. The precise location and up-to-date phone numbers are provided in this section.

Malaysia Airlines Jakarta Main Address: WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia.

Jakarta Office Phone Number: 62 21 5682555

Email Address: customer@malaysiaairlines.com

Working Hours: Monday to Sunday : 24 Hours

Official Website of Malaysia Airlines: https://www.malaysiaairlines.com/

Map of Malaysia Airlines Jakarta Office

The interactive map that directs travelers to the Malaysia Jakarta office is shown below. To make it easier to find the airline’s office, the map highlights the surrounding landmarks as well.

Malaysia Airlines Jakarta Airport Office Details

Malaysia Airlines manages its Jakarta office at Soekarno–Hatta International Airport. Below are the contact details of Jakarta Airport.

Malaysia Airlines has a ticket counter at Soekarno–Hatta International Airport, Terminal 3.

Airport: Soekarno–Hatta International Airport

Terminal: Terminal 3

Airport Address: Pajang, Tangerang City, Banten, Indonesia

Telephone Number: 62 21 55912648

Code: CGK

Online Check in: https://www.malaysiaairlines.com/in/en/travel-info/check-in.html

Flight Status: https://digital.malaysiaairlines.com/fs/Search.html

Malaysia Airlines Other Queries Details

Baggage Queries

• Lost & Found (Mishandled Baggage): baggage@malaysiaairlines.com
• Malaysia Contact Centre (for baggage issues): +60 3 8777 5777
• Baggage Information: Click here

Refunds & Cancellations

• Refund Department: refunds@malaysiaairlines.com

Special Assistance (Medical / Mobility / Infants)

• Special Needs Desk: +60 3 7843 3000 (request during booking or at least 48 hours before flight).
• Services include wheelchair assistance, oxygen, unaccompanied minor (UM) handling, etc.

Cargo Queries

• MASkargo Customer Service: cargo@malaysiaairlines.com / +60 3 8777 1611

Services at the Malaysia Airlines Jakarta Office

A comprehensive range of services is available at the Jakarta office to enhance and personalize the travel experience. The employees at this office are well-trained to offer passengers excellent and effective service, whether they need to rebook a flight, update their ticket information, or require assistance with any travel-related issue while flying.

The following is a list of the primary services accessible through Malaysia Airlines’ city office:

Malaysia Airlines Planes/Aircraft

The fleet of Malaysia Airlines consists of 81 aircraft in total. The Airbus A330-200 series, the Boeing 737-800, and the Airbus A350-900 make up the fleet. Additionally, the airline uses its subsidiary MASkargo to fly three A330-200F.

• Airbus A330-200
• Airbus A330-300
• Airbus A330-900
• Airbus A350-900
• Boeing 737-800
• Boeing 737 MAX 8
• Boeing 737 MAX 10

Malaysia Airlines Headquarters Details

Malaysia Airlines’ principal operations and administrative center is the company’s headquarters office, which is located in Sepang, Malaysia. The Malaysia Airlines headquarters in Sepang is provided with its contact information here.

See the comprehensive list of all Malaysia Airlines Offices.

Contacting the Malaysia Airlines Jakarta Office in Indonesia is quite simple, with the useful contact details listed in this guide. Throughout your trip, keep these details close at hand to ensure prompt assistance in case of unforeseen problems. Representatives from airlines are always available to assist in simplifying the complex aspects of air travel into information that is easier to comprehend.

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