Aeroflot Headquarters
- Address: 1 Arbat Street, Moscow, 119019, Russia
- Email: group@aeroflot.ru
- Contact: +7 (495) 223-55-55
- Website: https://www.aeroflot.ru/
- Working Hours: Mon-Thu: 9:00 AM – 6:00 PM Fri: 9:00 AM – 3:30 PM
Aeroflot (SU), the Russian flag carrier, has its headquarters in Moscow, Russia. This head office acts as the primary location of the airline, where all the executives collectively make company-oriented decisions. Furthermore, the tasks performed at this headquarters include route planning, financial management, business collaboration, and passenger assistance.
Moreover, Aeroflot is a state-owned international airline that has its main hub at Sheremetyevo International Airport in Moscow. Also, the airline employs more than 33,000 employees from 177 countries. Among these, a wide number of experts run the airline’s headquarters efficiently to resolve passenger problems.
Therefore, all the significant contact details of Aeroflot’s headquarters are explicitly mentioned.
Necessary Contact Information of Aeroflot Headquarters
Above all, Aeroflot’s Corporate Office is an administrative and strategic centre. Along with overseeing flight operations, the complex issues are also resolved at this office.
First and foremost, this is an all-inclusive official data that allows the travelers to conveniently have a word with the authorities. Consequently, the social media handles are attached to this table.
| Aeroflot Headquarters (HQ) Address | 1 Arbat Street, Moscow, 119019, Russia |
| Customer Service Number | From Outside Russia: +7 (495) 223-55-55 |
| Fax Number | +7 (495) 784-7142 |
| Toll-free from within Russia | 8-800-444-55-55-55 |
| Baggage Inquires | For baggage inquiries: +7 (495) 544–3325 or +7 (495) 664–1499 For claims: +7 (499) 500–6964 For special assistance at Sheremetyevo Airport: +7 (499) 270-34-70 |
| Operating Hours | Mon-Thu: 9:00 AM – 6:00 PM Fri: 9:00 AM – 3:30 PM |
| Email Address | group@aeroflot.ru |
| Website | https://www.aeroflot.ru/ |
| Social Media Links | Facebook: https://www.facebook.com/aeroflotinternational Twitter: https://x.com/Aeroflot_World Instagram: https://www.instagram.com/aeroflot/ YouTube: https://www.youtube.com/@aeroflot |
Map of Aeroflot Headquarters
In addition, this visual representation is quite reliable. The customers planning to visit the company’s headquarters can refer to this map for effortless navigation. Also, the transit points and landmarks are also highlighted. The passengers can use this data to analyze the fastest route and the most suitable mode of transportation.
Assistance Offered at the Aeroflot Headquarters
Equally important, this is a vast collection of services that are offered at the company’s head office. Starting from the flight maintenance and ticketing problems to handling safety and compliance issues, the central complex deals with all.
| Flight Maintenance | Flight-Ticket Booking |
| Flight-Ticket Cancellation | Flight-Ticket Refund |
| Financial Management | Kiosk Check-in |
| Aeroflot Bonus Program Services | Pre-Select Seats Assistance |
| Legal and Safety Compliance | Expectant Woman Assistance |
| Prepaid Baggage Assistance | Additional Meals Services |
| Flight Insurance Services | Medical Insurance Assistance |
| Hotels and Accommodations Assistance | Baggage Services |
| Airport Lounge Assistance | Corporate Travel Services |
| Travel with Pets Services | Large Family Travel Assistance |
| In-Flight Meals | In-Flight Entertainment |
Aeroflot Executive Contact Details
On the other hand, the passengers are not content with the assistance received from the company’s headquarters. Subsequently, they can approach the department executives of the company to present their problems and seek more concrete solutions.
| Name | Designation | Contact Details |
|---|---|---|
| Sergei Aleksandrovsky | Chief Executive Officer | +7 499 500‑69‑00 |
| Andrey Chikhanchin | Chief Financial Officer | No Available |
| Vladimir Nikolaevitch Antonov | First Deputy CEO of Operations | Mpoluboyarinov@aeroflot.ru |
Here is a list of all Aeroflot Offices.
Hence, the headquarters of Aeroflot plays a prominent role in the airline’s global success. This office not only supervises the airline-centric activities but also manages the queries put forward by the customers. In addition, these staff members also ensure passengers have a hassle-free airport and in-flight travel experience.
Thus, these details can be quite advantageous for the travelers flying with Aeroflot.
FAQs
The precise address of Aeroflot Headquarters is 1 Arbat Street, Moscow, 119019, Russia.
You can contact the Aeroflot Headquarters by calling +7 (495) 223-55-55.
Yes, the headquarters of Aeroflot offers Aeroflot Bonus Program Assistance.
Yes, Aeroflot Headquarters provide Corporate Travel Assistance.
The official website of Aeroflot is aeroflot.ru.

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