Kenya Airways Headquarters
- Address: Kenya Airways Headquarters and Base, Airport North Road, Embakasi, P.O. Box 19002, Nairobi, 00501, Kenya
- Email: customer.relations@kenya-airways.com
- Contact: +254 (0)20 6422000 or +254 711 024747
- Website: https://www.kenya-airways.com/
- Working Hours: 8:00 AM to 5:00 PM, Monday through Friday
Kenya Airways corporate headquarters is located in Embakasi, Nairobi, Kenya, and manages corporate-level inquiries. Media and official matters are handled through the corporate office, while general customer support is primarily provided online via the airline’s website and mail.
Details Of Kenya Airways Headquarters
Find below the essential information regarding the Kenya Airways Corporate office, including its address and official contact details.
| Address: | Kenya Airways Headquarters and Base, Airport North Road, Embakasi, P.O. Box 19002, Nairobi, 00501, Kenya |
| Contact Number: | +254 (0)20 6422000 or +254 711 024747 |
| Working Hours: | 8:00 AM to 5:00 PM, Monday through Friday |
| Email ID: | customer.relations@kenya-airways |
| Website: | https://www.kenya-airways.com/ |
| Facebook: | https://www.facebook.com/officialkenyaairways/ |
| Instagram: | https://www.instagram.com/officialkenyaairways/ |
| Twitter: | https://x.com/KenyaAirways |
| YouTube: | https://www.youtube.com/@officialKenyaAirways |
Queries Resolved by Kenya Airways Representatives
| Managing Changes to Flight Schedules | Real-Time Flight Status | Viewing/Modifying Itineraries |
| Resolving Passenger Complaints | Flight Status Updates | Tracking Lost or Found Items |
| Baggage Services | Handling Claims | Checked Baggage Allowance |
| Passenger Care Services | Wheelchair Services (Ground and Boarding) | Managing Agency Agreements |
| Web Check-in | Seat Selection | Assisting with new bookings |
| Handling Questions Regarding Baggage Allowances and Charges | Tracing Missing Luggage | Addressing Damaged Bags |
Kenya Airways Headquarters Map
Below is the exact location of Kenya Airways main office:
FAQs
The head office of Kenya Airways is situated at Kenya Airways Headquarters and Base, Airport North Road, Embakasi, P.O. Box 19002, Nairobi, 00501, Kenya.
You can contact the head office by calling at +254 (0)20 6422000 or +254 711 024747.
Yes, Kenya Airways head office handles customer complaints.
The Kenya Airways HQ manages a wide range of services, from check-in assistance to membership support.

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